Staffing Update

Hospicare & Palliative Care Services has accepted the resignation of Kim De Rosa, Executive Director, effective September 23, 2020. 

Although her tenure was brief and dominated by the enormous challenges of the COVID crisis, Kim accomplished much for which we are grateful and she will be missed.    

“While executive changes are inevitable in every job sector, what will never waiver is Hospicare’s commitment to its patients and families,” said Hospicare Board of Directors president Betsy East. “The Board is confident in our exceptional senior leadership team and their ability to navigate this transition, as well as the dedicated and compassionate staff who provide extraordinary care to all who need it.”

A national search to fill the Executive Director position will commence this fall.

Hospicare & Palliative Care Services provides palliative care, hospice care and grief support to all residents of Cortland and Tompkins counties. Care is provided to patients in private homes, in nursing facilities, in hospitals, and at Hospicare’s 6-bed residence on Ithaca’s South Hill.

Hospicare Welcomes New Board Members

Hospicare recently welcomed two new members to their Board of Directors, Alison R. Smith and Becky Hill. Hospicare’s staff is incredibly grateful to these committed community members who volunteer their time to advise our non-profit organization as we work continually to provide compassionate care to residents of Cortland and Tompkins counties.

Hospicare is delighted to welcome Alison R. Smith to its Board of Directors. Alison R. Smith’s term on the board began this summer.

Alison has worked at Cornell University for over 28 years, with a majority of that time devoted to alumni affairs and development at the Veterinary College.  Currently, she is the College’s Director of Development.

Prior to joining Cornell, she began her journey with higher education fundraising at Haverford College in Haverford, PA.  She is originally from Long Beach, CA, but remained on the East Coast after attending Davidson College in NC. She has been married for over 30 years to Elliott, and has two adult children, Duncan and Sarah. She has been a volunteer with the Cancer Resource Center and continues to be an active participant in Women Swimmin’ for Hospicare. She is an avid swimmer and loves to take walks with her Goldendoodle, Daisy.

“I have lived in Ithaca almost 30 years and feel so fortunate to have the wonderful services of Hospicare in my community,” Alison said. “I have participated in Women Swimmin’, and truly believe in Hospicare’s mission. In addition, while working in the non-profit sector my entire career, I have seen the effectiveness and importance of volunteers. The timing was right for me to give back to my community in this way.”

Hospicare also welcomes Becky Hill to its Board of Directors.

Becky Hill is an HR Director for eCornell at Cornell University, where she has been employed for the past 4 1/2 years.

Becky got her undergraduate degree at Syracuse University and will complete her Master’s in Human Resources Management in 2021 at Cornell. Becky is passionate about diversity and inclusion, process improvement, organizational effectiveness and climate, metrics and analytics; she has expertise in employee and labor relations and recruitment.

On a personal note, Becky loves living in the Finger Lakes and taking advantage of all the region has to offer: activities outdoors and on the water, and local wineries. 

“Hospicare has been a service that is held in high regard in my family. Having had grandparents who volunteered and worked for hospice, it was ingrained in me at a young age how essential it is to dignify and uphold the end of life experience. I am so grateful for all of those who contribute to this being as comfortable an experience as possible, both for those who are near the end of life and for their loved ones, who need so much support.” 

Welcome and thank you to Alison and Becky!

Grief Camp for Youth – Opening Session with Laura

Grief Camp is presented by Hospicare & Palliative Care Services in collaboration with local practitioners. Camp is free and open to all. Classes and webinars will be on Zoom. Links will be provided upon registration, which is required. For more information or to register call 607-272-0212 or email bereavement@hospicare.org

Pick up location for collage art packs and Lifetimes Book:

FLOOF Collage pARTy! Art-Making Studio, 135 Burleigh Dr., Ithaca, NY 14850

Hospicare Welcomes Natalie (Jenereski) Daffinee to the Board

Hospicare & Palliative Care Services welcomes Natalie (Jenereski) Daffinee as our newest member of the Board of Directors. Natalie’s term began in June.

For the past three years, Natalie has served as the Associate Director of Social Media Strategy at Ithaca College. She graduated from IC with a degree in television-radio. Prior to returning to her alma mater, Natalie worked as a Digital Public Relations Strategist at a PR agency in Tennessee and was a broadcast journalist in Chattanooga and Binghamton. When she’s not working, Natalie enjoys playing tennis, cooking, and going on hikes with her husband, Tyler, and their dog!

Natalie has served on Hospicare’s Development & Community Relations committee for the past two years, and has provided valuable input into marketing and communications strategies for the agency.

“My husband and I recently decided to put down roots in Ithaca, and I was looking for some ways to get involved in the community that we both deeply love and appreciate,” says Natalie. “The mission of Hospicare & Palliative Care Services speaks to my soul, and I look forward to contributing to its success.”

End-of-Life During a Pandemic; Norma Helsper Made the Best of it.

By Jennifer Gabriel

From the moment Norma Helsper moved into the Hospicare residence, staff knew they were greeting someone special. Phones rang off the hook with dozens of friends asking about visitor restrictions, and whether it would be okay to drop off flowers or her favorite custard. “Norma’s got spunk and you’re going to love having her there,” one caller told me. 

So maybe I shouldn’t have been surprised when I walked into her room for the first time.

Norma is perched in her recliner, carefully studying her absentee ballot for the New York primary election.  

“You’re voting!” I say. 

“Of course I’m voting!” she exclaims. “Of COURSE! This is an important year. Too important to miss.” 

Norma folds her ballot and places it on her table, as I settle onto the edge of her bed. Norma’s mom is sitting across from us, answering a cell phone that never stops ringing.  Because of Hospicare’s COVID-19 restrictions allowing only one visitor in the room at a time, Norma’s sister sits outside, waiting for her turn. 

“It’s awful,” Norma says when I asked about her experience in facing end-of-life in a pandemic. “This makes it so hard for me to see my friends, though I’m grateful that one can be here at a time. I know that’s not true in so many other places.” 

Thirty-three years ago, Norma moved from her childhood hometown outside Chicago to the Finger Lakes. She had accepted her dream job in the Spanish department at SUNY-Cortland, where she quickly became close with her colleagues. The tight-knit group of friends are many of Norma’s callers and visitors these days, and they show up in ways both big and small.  Luscious bouquets of flowers fill every surface in Norma’s room, and greeting cards cover her bulletin board. 

As we chat, Norma points to a wilted flower arrangement on a table behind me, and kindly asks if I can remove it.  No sooner is it gone and she is back on the phone. “Good news!” she tells a friend. “There’s room for more flowers! Bring some anytime!” 

Norma and her husband first settled in Cortland, and eventually moved to Ithaca, where they bought a home in Fall Creek. “Oh wow — the Halloweens in Fall Creek!” she chuckles, referring to the hundreds and hundreds of families that flock to the neighborhood every year for candy and community. “That night is something, isn’t it?” 

Norma is easy to talk to and quick to crack a smile, so I understand why people gravitate towards her.  One of those people – a friend named Mary — is the reason Norma came to know about Hospicare. 

“Mary was a wonderful, wonderful friend,” Norma explains. “One day, she called me up and said, ‘Norma, there’s no easy way to say this: I have lung cancer’.” 

Eventually, Mary moved into the Hospicare residence. 

“I remember it was room 3 because that one has the larger deck,” Norma recalls. “And one day we had a little soiree there with a whole bunch of friends. We really had the nicest afternoon. It was such a nice moment, and a truly great memory of Hospicare.” 

In the years that followed, Norma continued to support Hospicare, raising money for the agency as a swimmer for Women Swimmin’ for Hospicare.  

Surgery and treatments kept Norma’s ovarian cancer at bay for several years, but this spring, it became obvious that Hospicare is where she needs to be.  “The people that take care of us are amazing,” she says. “The rooms are comfy. The birds are beautiful. The grounds are beautiful.” 

Norma’s days are filled with friends calling her phone, trips through the Hospicare’s gardens, and visits with her good friends from SUNY-Cortland and her church, the First Unitarian Society of Ithaca.

Twice now, three of her talented friends have come by to play music for Norma to enjoy – since they aren’t able to be in the residence together, they pull up a picnic table and sing to her from below her porch window. 

That’s also where the minister from the Unitarian Church planted 16 colorful flamingos in the grass, to give Norma a laugh. 

Norma remains upbeat, but this hasn’t been an easy road.  Norma’s husband needs round-the-clock care and lives in a nursing home. The couple has not been able to get together, not even virtually, since he doesn’t know how to work the technology. “It’s very hard,” Norma tells me. “It’s what we both had to do and it was the right decision. I know that. But it’s still hard.” 

Norma’s only daughter lives in a group home some 45 miles away. Restrictions there mean no residents are allowed to leave – the staff made a special exception for Norma, so she was able to see her once so far. But of course, that’s not enough. 

And then there’s her 92-year old mother, Betty, who traveled from the Chicago area to be with her daughter for a week. She hopes to return soon, but traveling is difficult at her age, and she isn’t sure when she’ll be able to make the trip. 

I ask if I can take a photo of them together. “Of course,” Norma says with a smile. Betty is a little more reluctant, quietly admitting that she hadn’t taken a single photo of Norma since she moved to Hospicare.  

Betty pulls out her phone and swipes to find a picture from last fall, when Norma’s cheeks were full and her body stronger.  “Isn’t she beautiful?  Just so beautiful.” 

Norma encourages her mom to take the photo with her, and Betty moves carefully to Norma’s side.   

“This isn’t what is supposed to happen,” Betty says to Norma, once the photo has been taken and she’s settling back into her chair. “I’m supposed to go before you.”  

Her voice quivers. “This really isn’t what is supposed to happen. It’s just not.”  

“I know, sweetheart,” Norma replies softly.  

They lock eyes. 

 “I know.” 

VIDEO: Illuminations 2020

Enjoy the recording of our Virtual Community Memorial. As we navigate these uncertain times, how we define and feel grief is changing. We mourn the significant loss of loved ones in our lives, as well as the 114,000+ Americans who died as a result of the pandemic. We grieve for the turmoil in our country, the loss of “normal,” and the ways in which we have had to modify our ways of life and our interactions with one another.

(Fast forward through first 5 minutes)

VIDEO: Women Swimmin’ for Hospicare goes virtual!

Women Swimmin’ 2020 – We’re going this distance!We hope you will join us this year for Women Swimmin’ for Hospicare. We’re going the distance (virtually)! Whether you’ve been a past swimmer, paddler, Kayak Safety Team member, volunteer, or spectator — or if this is your first year ever participating — you are invited to join us for what promises to be a unique, fun community endeavor. Join us for our VIRTUAL COMMUNITY EVENT, now thru August 8. Open to all! All ages, all genders, all activities, all together!