Morgan Ryan: Meet Hospicare’s New Palliative Nurse Practitioner

This August, Hospicare’s leadership was thrilled to hire Morgan Ryan, who has occasionally worked per diem in the Hospicare residence since 2022, as its first full-time palliative nurse practitioner. Morgan will be leading a new palliative program that will serve up to 150 people struggling with serious illness. 

“Even if someone may not yet qualify for hospice, our hope is to use the expertise of palliative care to not only ease symptoms, but also to create space for meaningful conversations about care, while the patient can still share their wishes and the family can feel supported in hearing and honoring them,” Morgan explains. 

Highly Experienced 

A native of Ossining, NY, in the Hudson Valley, Morgan has been a nurse for 18 years and has worked with palliative patients for 15 of those years, including as a palliative triage nurse. But her experience with palliative care began when she was an oncology and bone transplant nurse at Mt. Sinai in New York City.  

“We had an inpatient palliative care team,” Morgan recalls. “A lot of my patients benefitted from symptom management, spiritual support, and advance care discussions. I’ll just never forget how compassionate and present and thoughtful the palliative providers were in every interaction. So, I began paging them often, to see all the people I was caring for,” she remembers with a laugh. ”’Morgan,’ they told me one day ‘I’m sorry; we’ll need a medical order.’” It was these very interactions that solidified her desire to pursue a full-time career in palliative care.  

Among Morgan’s mentors were two of the world’s leading palliative practitioners, Dr. Diane Meier and Dr. Sean Morrison. “I got very lucky,” Morgan reflects. 

Filling an Urgent Need 

“Our community has been asking for a strong in-home palliative program for many years,” says Hospicare’s medical director, Lucia Jander, M.D. “There’s a big need. We will be improving the quality of many people’s lives and taking some of the burden off the shoulders of busy primary care doctors and specialists, who are often simply unable to sit down for an hour-long conversation with a patient or stop by a patient’s house to check on their pain and symptom management.” 

Launching This Winter 

Beginning within a few weeks (once Morgan Ryan is fully credentialed by the insurance agencies and Medicare, a sometimes lengthy process involving a lot of paperwork) people in Tompkins and Cortland counties will be able to sign on for palliative care a few different ways. They can ask their primary care provider or specialist for a referral or refer themselves for care simply by calling the agency and requesting a consultation house call. A family member or care giver can also call Hospicare on their behalf. If the person’s condition makes them a good candidate for the monthly visits, social work support, and care management the palliative program provides, they will be signed on, with most or all of the palliative visits covered by Medicare or private insurance.  

Medical Care That Is Also About Listening 

Morgan is a strong believer in the power of those unhurried one-on-one health consultations.  

“Simply sitting down and hearing their story increases relatability,” she says. “I always just think of that golden rule: how would I want to be treated? How would I want my family member to be treated? We want to solve things and offer all this advice, but there’s something very powerful about just sitting and listening, allowing a person to tell their story in a safe and supportive environment.”  

“Taking the time to truly sit and listen to someone’s story builds connection and trust,” she says. “I often think of the golden rule: how would I want to be treated, and how would I want my loved ones to be treated? As practitioners, our instinct is to fix things and offer solutions, but there is tremendous power in simply listening—allowing a person to share their story in a safe and supportive space. That simple act helps us care for the whole person, honoring their goals, values, and what matters most to them.” 

Morgan shares that she always asks her palliative patients what brings them joy, so that she can help them integrate whatever that is into their lives. Because receiving palliative care often extends people’s lives and reduces hospitalization, there is often more time to pursue those things that bring joy.  

“I once cared for a man with advanced heart disease who loved woodworking,” Morgan explains. “After he died, his family shared that the extra time and comfort palliative care gave him felt like such a gift. His spirit was lighter, and he spent that time building birdhouses. I was grateful to receive one! A Phillies birdhouse. (I’ll admit, I don’t know much about sports.) But every spring for the past five years, birds have built their nests in it. I’ll never take it down. I cared deeply for him, and that birdhouse is a beautiful reminder of how meaningful it is to help people reach their goals. It can seem so simple, but in reality, it isn’t. Our healthcare system is overwhelming, with so much information and complexity when someone is sick. Sometimes just creating space for a simple conversation can open the door to new understanding and a plan that truly improves quality of life.” 

Welcoming Our Newest Board Member

Emily Papperman recently joined Hospicare’s Board. She is currently employed at Finger Lakes Independence Center as an Advocacy Specialist and has been in that position for 13 years. Last year, she got her Certification as a Work Incentive Practitioner for the Ticket-to-Work Program through the Social Security Administration. This professional development plays into her role as an Advocacy Specialist because benefits like SSI, SSD, SNAP, and Section 8 can all give people access to assistance and resources they may need in order to gain or regain independence and be active in their respective communities. Emily is also an Associate Board Member at Racker, having served two terms as a Board Member there and having spent the last year on that Board as Board President. She is passionate about helping folks with disabilities develop their own voice and advocating to ensure that they are involved in the conversations about topics that are important to them in their everyday lives. Emily is an avid reader, a lover of all things chocolate, and a devoted fan of Stevie Wonder and Elton John.

I was drawn to Hospicare’s mission and work because Hospicare helps people navigate the most difficult times in life with grace, dignity, and compassion. I am honored and privileged to have been given this opportunity, and I really look forward to joining the Hospicare family.”

Hospicare Welcomes New Staff: HR Manager and Two Team Leads

Over the winter and spring we’ve welcomed several new team members to Hospicare, and we’d like to give you a chance to get to know them:

Stephanie received her Bachelor’s degree from the ILR School at Cornell and her JD from Northeastern University School of Law. She is a licensed attorney in both Massachusetts and New York and loves being able to use her legal training and employment law background every day working in HR. She also loves working in HR because she enjoys helping people navigate work challenges and feel engaged and fulfilled in their jobs.

Stephanie is inspired working at Hospicare in particular because the staff lead with their hearts. She holds a deep respect for Hospicare’s mission and says that “working here every day, I am reminded of the truly important things in life.” Having grown up in Ithaca, she has been a part of the Hospicare community long before joining as staff. Her grandmother’s memorial was held in the Great Room in 2005, and she participated in Women Swimmin’ in 2010. Stephanie loves podcasts, coffee, yoga, hiking, camping, and her cat.

Christina has been a nurse for almost fourteen years. In that time, she has experienced many different types of nursing. She started at Hospicare in 2009 as a PN and worked until 2015. She then worked at Bridges Cornell Height as a DON, Administrator, CM, and janitor on the weekends. At Bridges, she trained her staff to think as hospicare aids and nurses. She returned to Hospicare because she loves this organization and is excited to be back.

Christina is a lifelong Tompkins County resident. She comes from a long line of Ithacans with a huge extended family. She lives with her husband of 27 years, four children, flock of chickens, and rescue dog. She loves gardening, cooking, working on puzzles, and crocheting.

Julie, RN-BSN, has been a Licensed Massage Therapist for fifteen years. While practicing massage and raising her kids, she became a birth doula and dabbled a great deal in home birth. She also went back to school and became a nurse. She worked in labor and delivery for a while, then in a primary care practice as a nurse manager and perinatal nurse. After transitioning into hospice care work, she “fell in love with a new kind of nursing, caring, and compassion during some of the most intimate and critical times of a person’s life.” She is thrilled to have found a new home working at Hospicare.

Julie is an original west-cost gal who came to upstate NY as a young girl and has migrated back and forth several times throughout her life. She is a wife, a mother of three adult kids, and an “Oma” to four beautiful grandchildren with one more on the way. Julie loves all four seasons and finds solace in horseback riding, quilting, nature, gardening, camping, hiking, and being near all bodies of water. She also loves to write and hopes to publish a book one day.

Hospicare Welcomes New Staff in Development and Community Relations

Over the winter and spring we’ve welcomed several new team members to Hospicare, and we’d like to give you a chance to get to know them:

Emily Hopkins is an army veteran and a graduate of West Virginia University and Johns Hopkins University. She has worked in fundraising and institutional advancement for many years. In her eight years at Cornell University, she was a writer in Principal Gifts, Major Gifts, and University Communications. She was the senior editor of Cornell’s Ezra magazine and later helped raise money and organize stewardship and events for Cornell’s Prison Education Program.

Before moving to Ithaca, Emily was a magazine editor at Scholastic (Instructor, Afterschool, Choices) and a fact checker at the New Yorker magazine, where a dozen or so of her cartoons were published between 2004 and 2008.  As a volunteer, she has served as vice president of the board for Cinemapolis and as president of the Tompkins County Public Library Foundation Board of Directors. She’s also done fundraising work for the First Unitarian Society of Ithaca, Ithaca Children’s Garden, the College Initiative at OAR, and the Cancer Resource Center of the Finger Lakes. She is author of the popular illustrated weekly newsletter Emily Writes Back, “an advice column for brilliant people.”  

Kimari has worked in higher education for over twenty years. In addition to teaching English classes, she has held a variety of administrative roles including writing center director, faculty advisor to the honor society, and writing editor for the TC3 literary magazine. Coordinating events like induction ceremonies and educational programming has always been one of the highlights of her work. Kimari enjoys volunteering for local causes, and she is a poet and avid traveler who loves meeting people.   

Brenna Fitzgerald is a writer, editor, and coach empowering people to discover and nourish their most authentic voice. She teaches yoga and meditation and hosts a podcast called Creative Recovery where she explores creativity as an agent of healing and social change in conversation with people of diverse backgrounds and identities. 

Brenna has lived and worked in many different countries and loves learning about other cultures. Some of her previous professional roles have included teaching English in Japan, serving as a social justice educator, and most recently working as a Communications and Outreach Coordinator for the Cornell Southeast Asia Program.

Brenna is driven to create impact in the world through her writing and through working directly with people in a healing capacity. Recently, Brenna had the honor of facilitating a workshop for the Hospicare community called “Recovering your Creative Spirit in Grief.” She is thrilled to be joining Hospicare as the Communications Coordinator and to be working with others also committed to helping people understand the importance of hospice, palliative care, and grief support.

“I have witnessed firsthand the power of Hospicare’s mind-body-spirit approach to supporting people at the end of their life and in grief. It is a true honor for me to join an organization such as Hospicare whose mission and commitment to serving others is in alignment with my own heart’s calling.”