We will come to you and listen to what you feel is important.
When You Make the First Call
When you contact Hospicare, someone from our staff will respond as soon as possible to give you the information you need, answer questions, and schedule an initial visit if desired.
During Your Initial Visit
A member of our staff will come to you, wherever you live, to meet with you and your family members to:
- Explain Hospicare’s services and answer questions
- Determine goals for you and your family and current concerns related to your care and the disease process
- Assess your eligibility for palliative or hospice care
- Provide information about Durable Power of Attorney for Health Care and Advance Care Planning. You are not required to have an advance directive to receive care.
If you meet eligibility guidelines, you will be admitted as soon as possible after we receive approval from your primary care physician and our medical director.
As a Patient
Once admitted, you will remain in the care of your primary physician and also receive assistance from a Hospicare interdisciplinary team. Your care team will work with you and your doctor to develop a plan for care that is tailored to your specific needs and preferences. This care plan can change any time your wishes do. Our interdisciplinary team consists of:
- A Board Certified Hospice and Palliative Care Physician to consult with your doctor and the rest of your team and ensure optimum pain and symptom management.
- A Registered Nurse to manage your physical care in consultation with your physicians. A nurse is available 24 hours a day, 7 days a week (including holidays).
- A Licensed Practical Nurse or Home Health Aide to help with personal care and everyday activities.
- A Social Worker to determine goals of care by facilitating family meetings to address your care and comfort; offer emotional support and counseling; guidance about anticipatory needs; and assist with legal, financial or insurance matters.
- A Spiritual Care Coordinator to offer counsel that is respectful of your spiritual beliefs, to coordinate with the clergy of your faith community, and to provide spiritual support related to dying and grief.
- Grief counselors to identify and address anticipatory grief issues that often accompany a terminal diagnosis and provide grief support and counseling for up to 13 months following a death.
- Occupational Therapists, Physical Therapists, Speech Therapists and Nutrition Counselors whose services are determined by your physician and care team.
- Volunteers, such as home care volunteers, who are available for companionship, to help write letters, or run errands for you. We also have licensed massage therapists whose visits aim to alleviate stress and muscle tension.
For Hospicare’s Notice of Privacy Practices, click here.