Patients and Families

Patient-Centered Care

The hospice philosophy of care focuses on the patient as the center of care. Our individualized, patient- and family-centered care is based on the principles of comfort, dignity, and choice.

We are here to help you find physical, emotional and spiritual comfort. We can help you in your home, in an area nursing home or in the beautiful Hospicare Residence.

Our focus also will be on your family—spouse, partner, relatives, companions, or dear friends—and their needs. They may feel concerned, confused, or frightened about the future. Our goal is to enhance the quality of your life and theirs, every day that you live.

Your Personal Team

We use a team approach to respond to the variety of needs you and your family may have and to provide the best care possible. In addition to your current physician and family, we can add to your circle of support with:

  • Medical staff, including a primary nurse, medical director, nurse practitioner, licensed practical nurse or home health aide
  • A social worker, bereavement counselor, chaplain and volunteer
  • Other consultations with specialists you may need, such as physical or speech therapists.
  • A nurse is available for emergency consultation and home visits 24 hours a day, seven days a week.

Working with your physician, our team develops a plan to meet your specific needs that can include:

  • Providing relief through pain and symptom control.
  • Meeting your, and your family’s, emotional and spiritual needs with counseling.
  • Educating you and your family about what to expect next.
  • Helping to solve problems related to legal, financial, and family issues.
  • Providing personal care and companionship.
  • Offering complementary therapies such as music and massage.

We come to you

Patients receive professional medical, emotional, and spiritual support in the familiar comfort of their homes. Our board-certified hospice and palliative physicians and fully credentialed interdisciplinary teams of nurses, nursing assistants, chaplains, social workers, and counselors make house calls. There is a nurse on-call 24 hours a day to answer questions and assist with symptom management.

Supporting your loved ones

Our experienced counselors provide support and guidance to patients’ family and friends as they prepare for and cope with the death of someone important to them. This includes 13 months of bereavement support following the death of a hospice patient. We offer a large variety of grief support groups to help children, teens, and adults work through the process of integrating grief into their lives at their own pace.

Do you want to know more? Or call us at 607.272.0212 for more information.